Hey Justyna

Hi – can I answer any questions for you?

User

Hey Justyna

Hi

User

Yes, I have a question

User

Under unassigned computer activities I find an activity that I want to assign to a certain project

User

How do I do that?

Go to Timesheet tab

Click on (unassigned activities)

mark what would you like to assign and then click ‘Move activities’

User

This one: "move activities" is what I’m looking for

User

Where is that button?

oh I see that you have user privilages

so you won’t be able to do this

User

Ok…thanks anyway

please speak with an account owner to give you permission

User

ok

Can I help you in something more>?

User

that is all, thank you

Have a great day!

Hello Sammy

Sammy

Do you need any help with settings?

User

Hello Sammy

Sammy

Hi

Sammy

How can i help you ?

User

I was wondering. I’m a solo user of timecamp so I guess I just need a free version

Sammy

It depends upon your usage.

Sammy

Every plan has it’s own usability.

Sammy

Please have a look at this link for pricing details https://www.timecamp.com/en/pricing/

User

thank yes. I just need a basic time tracker. And timecamp is great for that. Thanks.

Sammy

You are always welcome.

Sammy

Kindly feel free to contact us if you need any further assistance.

User

thanks Sammy have a good day.

Sammy

Thank you for chatting with us today. Have a nice day. Good bye!

where I can find the pricing info?

Sammy

Hi – can I answer any questions for you?

User

where I can find the pricing info?

Sammy

Please view the link. https://www.timecamp.com/en/pricing/

Sammy

Is there anything else I can assist you with?

User

where I can see which plan I choose?

Sammy

You have to sign up in the first place. Then you will be able to see the option of selecting the plan.

User

I have already singed up, but not sure which plan it is

Sammy

You are currently on the pro plan trial version. You can change your plan after your 14 days trial is over.

User

ok, thank you

I have installed the linux client (running Linux Mint) and see the app icon, but it will not start

Hi – can I answer any questions for you?

User

I have installed the linux client (running Linux Mint) and see the app icon, but it will not start

Isn’t the timer running?

or does it not gather the computer activity data?

You are working on Linux mint?

User

Yes Linux Mint.
No – I do not see the timer or ability to identify which project it assigns to. The application does not appear running in the UI that I can tell.

could you please download the package from the link below:
http://www.timecamp.com/downloadsoft/timecamp_ubuntu_libpackage.zip

This package contains .deb package as well as install script, which I’d like you to run using terminal – it includes installation for all packages required for TimeCamp to run. Can you please confirm that desktop app runs properly after such installation?

User

Yes, that resolved. Thank you.

Hi

Hi – can I answer any questions for you?

Hi

User

HI

User

I am unable to delete a project I created

Do you have any error message?

User

No, I have the ‘no access’ sign when I hover mouse pointer over the project name

It means that you don’t have access to do it please contact with admin

User

What does the admin have to click on under settings to change this?

User

We are all new to this

you are only user

please contact with person who set you an invitation to TC

User

ok, thank you!

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Do you need any help with settings?

User

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Hi

May I ask why would you like to do it

User

We now have a new enterprise system that has the timekeeping piece included.

I understand

https://www.timecamp.com/kb/delete-account/

please visit

my desktop app will not allow me to designate tasks – it always says ‘no task’

Hi – can I answer any questions for you?

User

my desktop app will not allow me to designate tasks – it always says ‘no task’

User

when I try to change the task it says I need to change my settings in the menu to manual, but I can’t figure out how/way and I dont want it to always be in manual

Hi

let me check it

https://www.timecamp.com/app#/settings/addons/desktop_app

go there and change settings

User

which setting?

please right click on app widget

and change to manual mode

User

I’m sorry but I’m not seeing it

User

I searched the page and there isn’t any "manual" text

https://www.timecamp.com/en/tour-desktop/

please visit

User

ok

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Do you need any help with settings?

User

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Hi

User

hi

there are couple of privileges

users have

https://www.timecamp.com/kb/groups-and-users-management-basics/

User

so the rights of supervisor are group dependant, not project dependant?

yes

User

so its best to put the admins in the highest level group & others in subgroup

I think that it will be the best

Is there a way to import time entries into TimeCamp from another time track app (i.e. via CSV)

Hi – can I answer any questions for you?

User

Is there a way to import time entries into TimeCamp from another time track app (i.e. via CSV)

yes you can do it

go to project tab to import CSV

files

User

can you steer me to an instruction sheet?

go to project tab

there wil be at the to ‘…’

click on that

and there will be the option

‘import CSV file’

User

let me take apeak…please hold

ok

User

thanks…i’ll take it from here…