Hey Justyna

Hi – can I answer any questions for you?

User

Hey Justyna

Hi

User

Yes, I have a question

User

Under unassigned computer activities I find an activity that I want to assign to a certain project

User

How do I do that?

Go to Timesheet tab

Click on (unassigned activities)

mark what would you like to assign and then click ‘Move activities’

User

This one: "move activities" is what I’m looking for

User

Where is that button?

oh I see that you have user privilages

so you won’t be able to do this

User

Ok…thanks anyway

please speak with an account owner to give you permission

User

ok

Can I help you in something more>?

User

that is all, thank you

Have a great day!

Hello Sammy

Sammy

Do you need any help with settings?

User

Hello Sammy

Sammy

Hi

Sammy

How can i help you ?

User

I was wondering. I’m a solo user of timecamp so I guess I just need a free version

Sammy

It depends upon your usage.

Sammy

Every plan has it’s own usability.

Sammy

Please have a look at this link for pricing details https://www.timecamp.com/en/pricing/

User

thank yes. I just need a basic time tracker. And timecamp is great for that. Thanks.

Sammy

You are always welcome.

Sammy

Kindly feel free to contact us if you need any further assistance.

User

thanks Sammy have a good day.

Sammy

Thank you for chatting with us today. Have a nice day. Good bye!

where I can find the pricing info?

Sammy

Hi – can I answer any questions for you?

User

where I can find the pricing info?

Sammy

Please view the link. https://www.timecamp.com/en/pricing/

Sammy

Is there anything else I can assist you with?

User

where I can see which plan I choose?

Sammy

You have to sign up in the first place. Then you will be able to see the option of selecting the plan.

User

I have already singed up, but not sure which plan it is

Sammy

You are currently on the pro plan trial version. You can change your plan after your 14 days trial is over.

User

ok, thank you

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Do you need any help with settings?

User

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Hi

May I ask why would you like to do it

User

We now have a new enterprise system that has the timekeeping piece included.

I understand

https://www.timecamp.com/kb/delete-account/

please visit

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Do you need any help with settings?

User

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Hi

User

hi

there are couple of privileges

users have

https://www.timecamp.com/kb/groups-and-users-management-basics/

User

so the rights of supervisor are group dependant, not project dependant?

yes

User

so its best to put the admins in the highest level group & others in subgroup

I think that it will be the best

Hi, clicking on Preferences of the Desktop app causes a small window to pop up ‘Password required’ "Please enter the admins password to access the preferences. However, I enterterd the password I use to login to time camp on both the android app and the web interface and it tells me it is the wrong password. Where can I find my admin password?

Hi – can I answer any questions for you?

User

Hi, clicking on Preferences of the Desktop app causes a small window to pop up ‘Password required’ "Please enter the admins password to access the preferences. However, I enterterd the password I use to login to time camp on both the android app and the web interface and it tells me it is the wrong password. Where can I find my admin password?

hi

Are you an account owner?

User

yes

so admin pass it is your password to login to TC

User

thx…just noticed caps lock was on…bye

Yes, hope so. We sometimes have external contractors for our projects – is there a way to input "additional" times on projects that are not tracked to any person?

Hi – can I answer any questions for you?

User

Yes, hope so. We sometimes have external contractors for our projects – is there a way to input "additional" times on projects that are not tracked to any person?

Hello,

no each time entry has to have owner

but you can create some ne custom user

called "contractors" and report all contractors times on it

User

yeah, but that would be an additional billed user I assume.

yes

User

Which feels weird given that "additional" user doesn’t exist and never uses any of Timecamps features

User

I see it more as an administrative thing

User

Ok

unfotrenutelly, I don’t think there is any workaround for this

User

can I remove a user from a task after creating it?

no, it’s not possible

you can remove task, but entry need to have a owner

User

hm ok

Hi

Hi – can I answer any questions for you?

Hi

User

How do I delete my account?

Can I ask why would you like to do it

User

Wanted to test the trello integration, did not realize that it was a paid feature

User

just created the account 2 minutes ago

but you can try TC for 30 days for free

so you can test it

User

don’t really want to pay for a subscription later on

but there is no obligation to pay

User

I basically just want a timer in trello, this application was more than I thought it was from the power-up description in Trello

I understand

https://www.timecamp.com/kb/delete-account/

User

thanks 🙂

have a nice day

User

you too!

hi

Hi – can I answer any questions for you?

User

hi

User

good morning

Hi,

User

I’m not getting start for this year’s activities

User

help

User

please

what do you mean exactly what activties? computer time one (web usage, app etc.)

?

User

what do you mean exactly what activties? computer time one (web usage, app etc.)

User

for example, there is an activity called multimetric calibration, click to open the time count and the following message appears: select a task.

User

sorry

okay, and when you press that

what happens?

does the list of tasks show?

User

no, do not sample the current list, just last year’s activities.

okay I think it’s beceuase you are not added to all the tasks you need

I think you need to talk with administrator or project manager

he/she can grant the access in the project tab

we have changed the rule recently

and now user can only track time on tasks/ project where he is a member

if you are not, then you won’t see it on the list

User

This you can not do

no sorry, this is managed internallly within team

User

it´s ok

User

thank’s

User

I will talk to him