Hi! Im trying to add an hour rate for our individual teammembers, but when I use the tutorial I cant find teh setting

Hi – can I answer any questions for you?

User

Hi! Im trying to add an hour rate for our individual teammembers, but when I use the tutorial I cant find teh setting

User

https://www.timecamp.com/kb/cost-per-hour/

hi

let me check it

User

Im wondering if this is not within our account package

you have

BASIC plan

billing is available in PRO

https://www.timecamp.com/kb/differences-pro-basic-plan/

User

ok thanks!

have a great day!

What does "real…

Hi – can I answer any questions for you?

User

What does "real time dashboard" mean?

Hello,

please read below manual

https://www.timecamp.com/kb/real-time-dashboard-description/

User

but with the basic package i still have the other reports i can see right now with the free trial?

There are some differences

you are now in PRO trial

and if will change ot basic will loose few of them

cost reports

incomre reports (those connected with billing rates)

https://www.timecamp.com/kb/pricing-accounts/

Hi, how do I set a b…

Sammy

Hi – can I answer any questions for you?

User

Hi, how do I set a billable rate per project?

Sammy

Please hold on.

User

holding

Sammy

You need admin rights in the first place. After that you need to enable time tracking, attendance and billing add ons. After that right next to add ons tab there is a billing rates tab from where you can set the billable rates.

User

I am admin, following steps, stand by

Sammy

Sure

User

says billing is not available in my current plan. How do I get that for a single user?

Sammy

For that you need to upgrade your plan to basic plan.

Hello….

Hi – can I answer any questions for you?

User

Hello.

Hi there

User

It says that our Trial Account is expired, but I shouldn’t end until tomorrow?

Have you send the peyment?

User

However, could you possible extend our Trial account until next week? We can first send the payment tomorrow due to a Problem with the invoice you send.

User

So we first received the new Invoice today.

oh,i see

i will extend it and pass the information to Paulina 🙂

User

Great. The payment will be send tomorrow. That, I promise.

User

And thank you.

You are welcome !

Have a good day!

User

And same to you!

Your site, on a page…

Sammy

Hi – can I answer any questions for you?

User

Your site, on a page entitled "Choose your plan", says, "we recommend you choose your subscription before the trial ends, to prevent any disruption in business records and services for your clients and employees." Given that it’s only me that’s working (right now), what business records will I lose upon selecting the Free plan?

Sammy

You won’t lose any record for changing a plan or choosing free plan. Your records are saved in your account.

User

OK, thanks.

Sammy

You’re Welcome 🙂 Will that be all for now?

User

Yes, it will. Thanks for your prompt response!

Sammy

You’re Welcome. Have a good day!

User

Actually, I have a question. Sorry.

Sammy

Sure

User

When I select "Subscribe" for the (single-person" free plan, a dialog box is returned that says (in part): "ou are about to heavily downgrade your subscription. If you had 30 seconds, we would appreciate your answering one short question:"

User

How am I downgrading if I’ve not had anyone else interacting with me during the trial? It was this text that prompted me to believe that data would disappear.

Sammy

You are on pro plan for trial version. That’s why you are viewing that dialog box.

User

OK. Well, what functionality do I lose, for a single-person shop? i.e., is that are URL describing?

Sammy

Here is a link to our pricing. It describes the features available in each plan 🙂

https://www.timecamp.com/en/pricing/

User

OK, that’s clear.

Sammy

Alright

User

BTW, the reason I’m going with you on a free plan is that I do encounter complex projects that are best coordinated as if the team members are in one entity. I want the option to go to a PRO setup when that happens. So I appreciate seeing PRO, and may in fact upgrade soon. Thanks.

Sammy

That’s really appreciated. You’re always welcome. Good day!

User

Thanks! Bye!

Do you need any help…

Sammy

Do you need any help with settings?

User

Yes

User

just starting with this. Just clicking through at the moment and downloading desktop plugin

User

any video links?

Sammy

You mean any introduction video?

User

yes

Sammy

here you go.. one from our CEO himself. it covers all aspects of timecamp briefly.

[hiddenChatContent]

Sammy

Anything else I can help you with?

User

not at the moment thank you

Sammy

You’re Welcome. Have a nice day!

Hi – can I answer an…

Sammy

Hi – can I answer any questions for you?

User

i´m looking for a time track to my projetcs and team tasks

User

*"time tracker"

Sammy

Yes. You have reached the right platform. This is a time tracking software.

User

this will be free forever?

Sammy

It’s up to you. We have different plans. You can view them here.

https://www.timecamp.com/en/pricing/

User

this is not free?

Sammy

It is… we have a free plan as well 🙂

User

🙂

Sammy

Would you mind if I share an introduction video with you? It will guide you about Timecamp.

User

I don´t mind

Sammy

Oh. Here you go… It’s from our CEO himself. He is guiding about Timecamp in this video

[hiddenChatContent]

User

cool,.. now I don´t have time to watch,..but I´ll watch later

Sammy

You can watch it later, no issues 🙂

Sammy

Anything else I can help you with?

User

thanks!

Sammy

You’re Welcome. Have a nice day

User

to u too