Why can’t I modify an existing entry. There’s no explanation in the knowledge base…

Do you need any help with settings?

User

Why can’t I modify an existing entry. There’s no explanation in the knowledge base…

Hello,

maybe it’s ovelapping, are you getting any error

?

User

Hang on, I’m not explaining properly – I’m using the Trello integration

User

And when I click in a trello card to start again on a task I’ve already worked on

User

I get a new entry in my timesheet

User

rather than an update to the old one

okay, let me check

User

When I try to change the settings to ‘Modify and existing entry’

User

it doesn’t let me

User

but there’s no explanation – the tool tip doesn’t do anything

I am afraid this settings won’t work cause that only applies to entries tracked in timesheet

but let me check if there is workaround

no I am sorry, this behaviour cannot be change, even if you enable that "modify time in existing entry"

https://www.timecamp.com/kb/continue-previous-time-entry-instead-creating-new-one/

User

Ok. Thanks

you can combine

entries in timesheet by just dragging one to the other entry

User

ok

User

how do you drag them?

let me show

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User

Ok – I’m not seeing the option to grab anywhere I’m afraid

User

I just get a mouse-pointer

just press on the entry with right click and move it to the other

just like the one folder moving to the other folder

in windows for example

User

I’m on the web version

User

Are you talking about the desktop app by chance?

no I am talking about webapp

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User

Ok. I’m on a mac, perhaps that’s different. When I right-click I just get the usual menu of browser options

User

If I left-click on a row, nothing happens

oh sorry left click, (my setup is inverted)

User

here’s a quick video to illustrate what I mean:

User

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oh wait a min, I will check on mac

it’s chrome ?

User

yes

it’s working on osx sierra and chrome

on my test machine

only asked me to disable autocomplete

[hiddenChatContent]

moving with left button, really cannot see what might be the issue

User

Ok, well sorry but it’s not working for me. I hope that was clear from the video, I don’t think I’m misunderstanding your instructions

I just signed up for…

Sammy

Hi – can I answer any questions for you?

User

I just signed up for an account and am unsure where employees are supposed to enter their time and notes for tasks performed

Sammy

You just have to create a task and start the timer. The time will be tracked and click on the stop button when you finish an activity on the task.

User

I see the dashboard – where do i create a task

Sammy

You just have to click on projects button at the top.

User

i dont see that

User

lol sorry

Sammy

It’s right next to computer time.

User

so i logged in as an employee, not an admin, but all i see are the dashboard and other tabs

Sammy

Can you see it right next to computer time?

User

no

Sammy

what are options available

User

im on the dashboard i guess. there are other tabs next to it that say timesheets and activities and payments

Sammy

Please go to a browser, login to your account. You will see the option on top.

User

i still dont see it

Sammy

You have to login as an admin. Can you do that?

User

yes

Sammy

Please check

User

ok i logged in as admin

User

do i have to assign tasks to people for them to be able to record time or can they just enter time they work without me assigning them a task

Sammy

No, you have to assign them a task as you are the admin.

User

ah got it

User

where do i go to do that

Sammy

I believe this article will help you in getting started. Give it a moment
https://www.timecamp.com/kb/getting-started-guide-v2/

User

Awesome, thank you

Sammy

You’re Welcome 🙂

yeah! hi – is there …

Hi – can I answer any questions for you?

User

yeah! hi – is there any smart way to automatically deduct an hour for lunch?

Well you could use away time feature for that

when you will leave your computer, the app will ask you, using the pop up

what you’ve been doing

and you will be able to define this away activity as a lunch break – by choosing this option from a list

User

ok –

User

for one customers project all i need is to register time when I come and leave – I like to use the ios app for that

User

but I cant invoice them for lunch though – so I need a smart way to easily deduct that

Well that wouldn’t work on iso app

for this, you would need a desktop app- that track computer activities

Unless you will simply create a project called Lunch break

And users would choose it on their mobile phone every single time they have a lunch break

On the phone, that’s the only solution

User

ok – I see – thanks!

You’re welcome!

User

🙂 Have a nice one!

You too! 🙂

Hi – can I answer an…

Sammy

Hi – can I answer any questions for you?

User

how to add notes to a running task

You can only add notes in webapp (timesheet) or mobileapp

User

ok, thanks. Then if you can please add that capability as a feature request for new version

sure, I will add that

User

thanks

User

another question

User

can i make manual time entries for tasks not related to computer activity

yes sure, in timesheet tab on the website for example

Hi – can I answer an…

Hi – can I answer any questions for you?

User

Hey! Is there a good way to handle sick leave in TimeCamp?

Hi, yes you can do that in attendance module

https://www.timecamp.com/kb/wp-content/uploads/2017/01/Time_and_Attendance___TimeCamp.png

User

Hmmm can’t seem to find the Attendance screen.

you need to first enable at settings -> addons

User

It seems to be enabled in my trial here already.

you can find in Computer Time menu

or Reports menu

depending on your setuo

p

User

Cool. Found it. Thanks!

you’re welcome