Hi

Hi – can I answer any questions for you?

Hi

User

HI

User

I am unable to delete a project I created

Do you have any error message?

User

No, I have the ‘no access’ sign when I hover mouse pointer over the project name

It means that you don’t have access to do it please contact with admin

User

What does the admin have to click on under settings to change this?

User

We are all new to this

you are only user

please contact with person who set you an invitation to TC

User

ok, thank you!

Hi another question

Do you need any help with settings?

User

Hi another question

User

Can I use different billing rate with projects ?

Hi, yes you can use different rates per each projects if that is neccessary

necessary

User

How do I change it ?

simply go to settings -> billing rates and then select PROJECT & users in projects tab

User

ah sorry, I missed it

no problem

Hi, I’m looking around at different time tracking software and trying to find the best one for us

Hi – can I answer any questions for you?

User

Hi, I’m looking around at different time tracking software and trying to find the best one for us

Hi,

User

We need to be able to specify with each time entry, which client the work is for, how easy is it to do that with timecamp?

in timecamp clients are only for the purpose of invocing

but there is easy workaround

you can simply include clients in your Project tree

for ex.

Client 1

-> Project A

-> Project B

etc

User

Okay so, specify which client the task is for when I’m starting a new timer

User

?

actually better to organize the task and your project structure first in the project tab

you can start from creating clients at first

then simply add projects/or tasks to them

User

Okay I unserstand now

User

understand*

User

The tutorial that shows you how to start the timer keeps on popping up and now it’s stuck so I’m going to have to refresh the page

User

I think it will close the chat

User

But I understand what you’re saying, I’ll give it a try 🙂

User

Thanks for your help! Have a nice day

you’re welcome, have a nice day too!

Hi, yes plese. I´d l…

Sammy

Hi – can I answer any questions for you?

User

Hi, yes plese. I´d like to move task to another project, but I don´t know how in this new layout of webpage. When I click on "move" button nothig happens.

Sammy

Please confirm, are you admin of the account?

User

Yes I am.

Sammy

You’ll need to select the task, at the top right side of task name, there are three dots, please click on it. This will give you option to move Task to another project

Sammy

Is there anything else I can assist you with?

User

I´m doing exactly what you wrote, but nothing happans. I clik on the tree dots, then choose move and nothing happens.

Sammy

Please bear with me for a quick moment

User

ok

Sammy

Have you tried the other option "move all time "

Sammy

I have tried it but I believe there is some technical glitch

Sammy

by moving the task

Sammy

I am going to escalate this to the tech team and they will resolve it as early as possible

User

no, I tried only to move the task. But I can try to move the time

Sammy

Can you please try to move the all time option

User

Yes I can. It´s working, but it´s wrote to me that: "This operation may take up to 1 hour."

Sammy

Yes that’s the way how it works

Sammy

For now please use this option and I will escalate this to the tech team and they will resolve this as early as possible

User

Ok, I will do it this way. Thank you for your help.

Sammy

You are welcome and have a wonderful day

Hi – can I answer an…

Hi – can I answer any questions for you?

User

I’m triying to delete a project on time tracker using iOS 11. how do I do that?

Deleting a project – this is something, that you need to do from a web app

by going to project module

and once you click on a certain project, hit the bin icon, inside of the editing box

User

sorry, that’s a no go. I’ll have do uninstall the app again.

User

but thanks for your help anymay.

you wanted to delete it from a desktop app client?