Hi – can I answer an…

Sammy

Hi – can I answer any questions for you?

Elize

Hi, is it possible to split notes to display on more that one line ? Right now it all just becomes one very long description…….

Sammy

Hello

Elize

Hi

Sammy

I am afraid that’s the default way of notes.

Sammy

But I can forward your suggestion to my techs

Sammy

and it will probably be considered in up coming versions

Elize

Thanks. When you do a report, does it all display, or just a portion that fits into the field ?

Sammy

it should all display

Sammy

Please let us know if you notice it otherwise

Elize

Thx, will try it shortly

Sammy

Sure

Sammy

Will that be all for now ?

Elize

Can I restart a task ? Let’s say I spent 15 minutes earlier in the day, and now want to carry on, can I add onto that, or must I start a new task ?

Sammy

I assume you are using auto time tracking right ?

Elize

yes

Sammy

Please see this and make sure you are familiar with both methods https://www.timecamp.com/kb/manualautomatic-mode/

Sammy

Is there anything else I can assist you with?

Elize

Not now, thanks very much !

Sammy

You are welcome and have a great day

Elize

And u !

Sammy

Thanks 🙂

Do you have any ques…

Sammy

Do you have any question about integration?

User

Is mobile and desktop app available for a free user?

Sammy

Yes, here is the link which guides you about how you can get the desktop app.

https://www.timecamp.com/kb/where-to-get-it/

User

because I’m on a free trial and I just want to know what the difference is. I only have myself for my business.

Sammy

our desktop app can be used to track your computer activities. Please take a moment to read these few lines https://www.timecamp.com/kb/desktop-application-2/

Sammy

Is there anything else I can help you with?

Hi – can I answer an…

Hi – can I answer any questions for you?

User

I am trying to uninstall the timecamp app and my computer won’t allow me because it says the app is open. However I see no way to close it.

Hi there

Are you the account owner

User

yes

It should be opened as a small icon on the right bottom of your screen

in a task bar

right click on it and hit quit

User

found it!

great!

User

can you stand by a moment while I make sure i can uninstall

Sure, not going anywhere 🙂

User

another question in the meantime: we are testing this out for possible use in my office. I don’t want to track computer usage on staff computers. To NOT track computer use, I don’t install that app or enable that feature, right?

If you don’t want to track the computer usage then simply leave this feature disabled

User

ok – got it. and I successfully uninstalled the app too. all set now. thanks

you are welcome!

Hi – can I answer an…

Hi – can I answer any questions for you?

User

how can I deinstall the Desktop app

Well, you can uninstall it like any app on windows

User

Because the Task widget is open, it wouldnt let me

oh i see

In that case, you need to ask for a password of your account owner

otherwise, you won’t close it i’m afraid

User

can I just use it the Webpage?

User

or it must be both at the same time?

You can use only webpage – sure

User

but if the app is on my Desktop IMUST use the app right?

User

I can maybe pause it right?

You can use both, actually 🙂

both the desktop and the web app

You can pause it in the green widget

User

so it will stop tracking?

it will stop track your time for projects

but not computer activities

you need to talk with your account owner i’m afraid

User

thanks

You are welcome 🙂

good luck!

User

Does it only track Chrome?

No, it actually tracks all of your computer activities

both apps

websites

User

I was looking for another Job from my work Computer… is there a way to delete this? 😀

I will check you access rights 😀

Yes you can 😀

Please follow these steps : https://www.timecamp.com/kb/removing-computer-activities/

User

ahah you are the best

Do you need any help…

Marta Granisz

Do you need any help with settings?

You

Hello

Marta Granisz

Hi there

You

What should I configure to let app traking my activity?

Marta Granisz

First you need to download the desktop app

You

Done

Marta Granisz

Alright, in this case it should already start to track your time

Marta Granisz

if it doesn’t you need to check you settings

Marta Granisz

go to settings -> desktop app

Marta Granisz

and check if tracking computer activities is enabled

You

I see small popup on my screen

You

And task that I created

Marta Granisz

yes, that’s a widget

Marta Granisz

Basically the desktop app is working in the background

Marta Granisz

which means you don’t have to do a thing

Marta Granisz

It’s already gathering the data

Marta Granisz

You can see it for example on your graphical Timesheet

Marta Granisz

Or in computer time reports

Marta Granisz

However keep in mind that it takes around 5 minutes for web app to sync with desktop client

You

Thank you

Marta Granisz

You are welcome 🙂

You

I had to enable auto mode 🙂
Also I mixed up minutes and seconds in widged 🙂
Now solved, thank you

Marta Granisz

Great to hear that

Marta Granisz

🙂

Marta Granisz

Good luck!

You

And you 🙂