If I have some projects that are billed by the hour and others that are paid in a flat lump sum, how would it look when I run reports?

Do you need any help with settings?

User

If I have some projects that are billed by the hour and others that are paid in a flat lump sum, how would it look when I run reports?

User

Could they be ran together or will they not talk to each other? if that makes sense

well in timecamp you can only automatically count billable hours based on the hourly/rate

User

Is there a way to enter holidays into the program

yes

you can enable attendance module in settings -> addons tab

you can find this manual usefulhttps://www.timecamp.com/kb/vacation-hours/

https://www.timecamp.com/kb/vacation-hours/

can i pause my subscription without losing my data?

Do you need any help with settings?

User

can i pause my subscription without losing my data?

User

and then always restart later

yes you can do it

you can do it this way

you can upgrade your account to free subscription- unpaid

some of the options won’t be visible

but after coming back to paid all data will be visible

User

can you tell me when my 30 day subscription is up?

you have paid subscription till 2017.11.05

User

i thoguht i only purchased one month?

User

billing period says 9/22-199/22

User

10/22*

wait one moment please

hi

just give me a minute I will check your subscription settings ok?

hello

I can see that your monthly subscription will be valid until 22/10/2017

and you can always downgrade your plan here: https://www.timecamp.com/app/secure#/settings/subscription
by choosing free solo version.

of course, you won’t lose any data and you can reactivate at any time

When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Do you need any help with settings?

User

When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Hi there

I’m afraid no

User

Okay, thanks. If I manually change their cost rate to the correct one, do the reports use the rate applied to them or the parent rate?

the one applied to them

but keep in mind that there are three places to apply billing rates

for users

projects

and users in projects

so if you set up a different one everywhere

they will go along with the importance hierarchy

User

I had planned to only set up cost rates by department (group) and have users defined within the groups that would have the same rate.

User

I did notice yesterday when setting up projects, those projects defaulted to the "Parent" cost rate. Will the user rates override the rates currently being applied to the projects because of the Parent?

User

Finally, do we have to set up a "Parent" or can groups be stand alone?

Parent group is always "the people"

or the name of the company

User

What is the order of ‘importance hierarchy’?

First "users in tasks"

Urest

a nd projects

hi…

Sammy

Do you need any help with settings?

User

hi

User

it possible to set the billable rate per task on the timesheet?

Yes, of course – but this feature is available in Pro plan only, and you seem to have registered for free edition

User

no thats understandable, i just want to make sure before i upgrade

User

thank you

it is

take a look here: https://www.timecamp.com/kb/billing/

this describes the feature

and this article describes how you can activate a free trial to check it out without creating subscription: https://www.timecamp.com/kb/free-basicpro-trial-activation/

User

thank you

Hello…

Sammy

Do you have any question about integration?

User

Hello

User

About Billing rates,

Hello,

User

I need to define differents rates depending on users and projets.

User

For example, User A, will have income rate $/h on project X,

User

will have income rate 20$/h on project X,

User

but

User

will have income rate 25$/h on project Y,

User

And User B

User

will have income rate 30$/h on project X,

sure, you can do that, pleae read below article, everything is described there:

https://www.timecamp.com/kb/billing/

User

and will have income rate 35$/h on project Y,

User

thanks

User

Is it a was to define some task to be done in the futur ?

User

"Is it a way"

User

Like a futur planning

no sorry, you can only define the budget for the project in advance

User

ok thanks

Hi – can I answer an…

Hi – can I answer any questions for you?

User

how do i bill same client using different currency?

Hi there

User

hu

User

hi

User

how do i bill same client using different currency?

When you create an invoice

You can enter different currencies

User

right i mean do I change the currency settings then cahnge it again afterwards?

You can change it in billings

but then you would need to change it every single time, you generate the invoice

so you can simply change it while creating an invoice for different clients in the invoice itself

Do you need any help…

Do you need any help with settings?

User

hello

User

am i able to create a different rate across projects for the same user?

Hi there

Sure 🙂

Once you get to billing rates you can either define the billing rate for a certain user in all project, for the certain projects – for all users, or for specific users in specific projects

User

okay i will create another project and have a look

User

thank you