When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Do you need any help with settings?

User

When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Hi there

I’m afraid no

User

Okay, thanks. If I manually change their cost rate to the correct one, do the reports use the rate applied to them or the parent rate?

the one applied to them

but keep in mind that there are three places to apply billing rates

for users

projects

and users in projects

so if you set up a different one everywhere

they will go along with the importance hierarchy

User

I had planned to only set up cost rates by department (group) and have users defined within the groups that would have the same rate.

User

I did notice yesterday when setting up projects, those projects defaulted to the "Parent" cost rate. Will the user rates override the rates currently being applied to the projects because of the Parent?

User

Finally, do we have to set up a "Parent" or can groups be stand alone?

Parent group is always "the people"

or the name of the company

User

What is the order of ‘importance hierarchy’?

First "users in tasks"

Urest

a nd projects

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