Hi – can I answer an…

Sammy

Hi – can I answer any questions for you?

User

hello

Sammy

Hi

Sammy

How can I assist you today?

User

I wanted to know what is an idle time ?

User

How do you calculate it ?

Sammy

Please bear with me

Sammy

Please view this link https://www.timecamp.com/kb/time-away-computer/

User

I went through this

Sammy

Alright

User

I wanted to know, if I dont use my keyboard or mouse, is that considered as Idle time ?

Sammy

Yes it will go to idle mode after the time which is set by your admin account

User

Like say, if I do not use the keyboard or moise for 15-20 min..is that calculated in the idle time ?

User

will auto scrolling be considered as idle time ?

Sammy

The idle time starts at the time which is set by your admin account it can be 2 minutes or more then that

User

will auto scrolling be considered as idle time ?

Sammy

Yes it will move to idle time

User

Thank you.

Sammy

You are welcome and is there anything else I can assist you with?

User

No.Thanks..

Sammy

You are welcome and you have a wonderful day

User

You too..

Sammy

Thanks 🙂

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