Hi, I’m looking around at different time tracking software and trying to find the best one for us

Hi – can I answer any questions for you?

User

Hi, I’m looking around at different time tracking software and trying to find the best one for us

Hi,

User

We need to be able to specify with each time entry, which client the work is for, how easy is it to do that with timecamp?

in timecamp clients are only for the purpose of invocing

but there is easy workaround

you can simply include clients in your Project tree

for ex.

Client 1

-> Project A

-> Project B

etc

User

Okay so, specify which client the task is for when I’m starting a new timer

User

?

actually better to organize the task and your project structure first in the project tab

you can start from creating clients at first

then simply add projects/or tasks to them

User

Okay I unserstand now

User

understand*

User

The tutorial that shows you how to start the timer keeps on popping up and now it’s stuck so I’m going to have to refresh the page

User

I think it will close the chat

User

But I understand what you’re saying, I’ll give it a try 🙂

User

Thanks for your help! Have a nice day

you’re welcome, have a nice day too!

Hi

Sammy

Hi – can I answer any questions for you?

User

Hi

User

I get a Daily Summary email of my time emailed to me

User

at the moment it is sent at 12 noon GMT

User

is there any way I can change it to be sent in the morning?

User

for the previous day?

User

if so please could you email me instructions on how to change the time of the email

User

thanks

User

bye

oh, sorry those mail are sent automatically and the time cannot be change

Hi

Hi – can I answer any questions for you?

User

Hi

Hi

User

How i can share timer detail with anyone

User

public

you mean running timer?

User

yes sir

User

i want to share timer with my client

you cannot share the result of running timer, but can share the report of already tracked/reoprted entires

https://www.timecamp.com/kb/exporting-reports/

User

mean how much time i work

User

yes

you can as well use feature "share with the link"

in project tab after selecting project

this will generate the link to the report of the specific project

and this will be public link

User

thanks alot sir

User

and still i feel its amazing web software

User

i like it

thanks, good to hear that

Why can’t I modify an existing entry. There’s no explanation in the knowledge base…

Do you need any help with settings?

User

Why can’t I modify an existing entry. There’s no explanation in the knowledge base…

Hello,

maybe it’s ovelapping, are you getting any error

?

User

Hang on, I’m not explaining properly – I’m using the Trello integration

User

And when I click in a trello card to start again on a task I’ve already worked on

User

I get a new entry in my timesheet

User

rather than an update to the old one

okay, let me check

User

When I try to change the settings to ‘Modify and existing entry’

User

it doesn’t let me

User

but there’s no explanation – the tool tip doesn’t do anything

I am afraid this settings won’t work cause that only applies to entries tracked in timesheet

but let me check if there is workaround

no I am sorry, this behaviour cannot be change, even if you enable that "modify time in existing entry"

https://www.timecamp.com/kb/continue-previous-time-entry-instead-creating-new-one/

User

Ok. Thanks

you can combine

entries in timesheet by just dragging one to the other entry

User

ok

User

how do you drag them?

let me show

[hiddenChatContent]

User

Ok – I’m not seeing the option to grab anywhere I’m afraid

User

I just get a mouse-pointer

just press on the entry with right click and move it to the other

just like the one folder moving to the other folder

in windows for example

User

I’m on the web version

User

Are you talking about the desktop app by chance?

no I am talking about webapp

[hiddenChatContent]

User

Ok. I’m on a mac, perhaps that’s different. When I right-click I just get the usual menu of browser options

User

If I left-click on a row, nothing happens

oh sorry left click, (my setup is inverted)

User

here’s a quick video to illustrate what I mean:

User

[hiddenChatContent]

oh wait a min, I will check on mac

it’s chrome ?

User

yes

it’s working on osx sierra and chrome

on my test machine

only asked me to disable autocomplete

[hiddenChatContent]

moving with left button, really cannot see what might be the issue

User

Ok, well sorry but it’s not working for me. I hope that was clear from the video, I don’t think I’m misunderstanding your instructions

our users see all projects of the company. we would like them to see only projects that they are assigned to, this will improve the tool for task selection – they will have less projects and use it easier. could you please inform us whether this is possible with current functionality

Hi – can I answer any questions for you?

User

our users see all projects of the company. we would like them to see only projects that they are assigned to, this will improve the tool for task selection – they will have less projects and use it easier. could you please inform us whether this is possible with current functionality

Hello,

yes yo achieve that, user cannot have "time tracking admininstrator" role and then be only assigned to those projects that is neccessary

necessary

i’ve just tried to downgrade my account complete but i’m still a user, how do i dlete myself?

Do you need any help with settings?

User

i’ve just tried to downgrade my account complete but i’m still a user, how do i dlete myself?

Hello,

you cannot remove your user profile on your own, you have to ask administrator. Single user accounts can be deleted in settings -> users tab

User

i am the admin

oh sorry

so do you want to remove the whole timecamp account [hiddenChatContent] along with any users in it?

User

yes

ok so I will send manual

https://www.timecamp.com/kb/delete-account/

Hello, I need help w…

Hi – can I answer any questions for you?

User

Hello, I need help with permissions. I have purchased 29 users and have them divided into groups.

User

Everyone is receiving a daily status report with everyone’s time. I need to report to be very restrictive. Please help.

waht kind of report is that, there are two types generally

1) computer time (activties like apps ang web usage is shown here)

2) time tracked on projects and tasks

1) administrators and supervisors can read other’s people reports of this kind

"users" can only check their own reports

2) this one is managed within Project tab and permission assigned to specific projects and tasks

Project Manager can view others people reports

"Regular users" can only view time their own time

Hi, the Ubuntu App w…

Hi – can I answer any questions for you?

User

Hi, the Ubuntu App won’t start for me. I tried installing libsqlcipher-dev but that didn’t help.

Hi

wait a min

please install below packages by running below command in terminal

sudo apt-get install libc-bin python libappindicator1 libcurl3 libdbus-1-3 libgtk2.0-0 libindicator7 liblzma5 libnotify4 libsqlcipher0 libsqlite3-0 libudev1 libx11-6 libxss1 libpng16-16

User

That fixed it, thanks!

you’re welcome