can i pause my subscription without losing my data?

Do you need any help with settings?

User

can i pause my subscription without losing my data?

User

and then always restart later

yes you can do it

you can do it this way

you can upgrade your account to free subscription- unpaid

some of the options won’t be visible

but after coming back to paid all data will be visible

User

can you tell me when my 30 day subscription is up?

you have paid subscription till 2017.11.05

User

i thoguht i only purchased one month?

User

billing period says 9/22-199/22

User

10/22*

wait one moment please

hi

just give me a minute I will check your subscription settings ok?

hello

I can see that your monthly subscription will be valid until 22/10/2017

and you can always downgrade your plan here: https://www.timecamp.com/app/secure#/settings/subscription
by choosing free solo version.

of course, you won’t lose any data and you can reactivate at any time

Do you need any help…

Do you need any help with settings?

User

Just wondering how we can set the time zone for the entries. Looks like the times shown in tasks are 1hr off (may be due to day light saving)

Application takes actually the time from the system settings (the time you have in your operating system) and once you report time on it, it will be reported in your timezone.So explaining it on the example. If some employee in Poland reports time in his polish timezone, it will be reported in his timezone and would stay like this. Even if you actually are located in Asia, and you have Asian timezone in your system, it will still show you the time of that polish employee in polish timezone. Unfortunately there is not timezone conversion.

User

Thanks, Just to clarrify. Is there a place to set the time zone (for a project or a user etc) in the website or it is based on the time zone in the user’s computer.

it is based on the time zone in the user’s computer.

User

OK. Thanks

Hi – can I answer an…

Paulina Klos

Hi – can I answer any questions for you?

You

Good afternoon, I would like to know the difference between the autonomous worker (solo) version and the Basic version

Paulina Klos

Hello

Paulina Klos

first of all solo version is always free

You

why then does it says on the top right corner that my free trial will end in 12 days?

Paulina Klos

But it does not have all the features that we offer in other plans

Paulina Klos

Because by default you are now using pro version for 30 days

Paulina Klos

after this period it will automatically change into solo version

You

so when the end comes I will not lose all of the current information and will not need to reset any new account or password

Paulina Klos

You won’t loose anything

Paulina Klos

exactly

You

thanks, I will then see the advantage of the Solo to the Basic version

You

thanks for your time today. really appreciated

Paulina Klos

no problem!

Hi – can I answer an…

Paulina Klos

Hi – can I answer any questions for you?

You

Hi, is there a way to generate an invoice with TimeCamp?

Paulina Klos

Hello

Paulina Klos

TimeCamp Invoicing system allows you to easily issue invoices to your customers either based on time you’ve gathered for projects and tasks or simply by creating a blank document.

You

Great!

Paulina Klos

is there anything more I can do for you?

You

Not at this time. Thank you so much!

Editing names of projects and tasks

Paulina Kłóś

Hi – can I answer any questions for you?

You

Can I edit the names of projects and or tasks

Paulina Kłóś

You can always edit names of projects in project section

You

I am in the project section so what do I select to edit the project name & task

Paulina Kłóś

You have to click on specific project

And on the right side you will see a menu

and there

you change name of the project or subtask

You

Ok I found it. Thanks

Paulina Kłóś

If you will need anything I’m always here to help:)

You

Thanks

Where to find invoicing feature in TimeCamp

Paulina Kłóś

Do you have any question about integration?

You

hello – i have a question about invoicing

Paulina Kłóś

How can I help you?

You

where is the Invoicing Panel?

Paulina Kłóś

First please check if you turn invoicing add – on

You can do it here: https://www.timecamp.com/app#/settings/addons

Please let me know if it help you

You

i’ve found it…

Paulina Kłóś

so it’s everything working now?

You

Ok. Looks like I’m under way

thanks

Paulina Kłóś

No problem!

Have a nice day

🙂