I have installed the linux client (running Linux Mint) and see the app icon, but it will not start

Hi – can I answer any questions for you?

User

I have installed the linux client (running Linux Mint) and see the app icon, but it will not start

Isn’t the timer running?

or does it not gather the computer activity data?

You are working on Linux mint?

User

Yes Linux Mint.
No – I do not see the timer or ability to identify which project it assigns to. The application does not appear running in the UI that I can tell.

could you please download the package from the link below:
http://www.timecamp.com/downloadsoft/timecamp_ubuntu_libpackage.zip

This package contains .deb package as well as install script, which I’d like you to run using terminal – it includes installation for all packages required for TimeCamp to run. Can you please confirm that desktop app runs properly after such installation?

User

Yes, that resolved. Thank you.

I want to change the E-Mail notification setting for a group of users. Can I only change user by user?

Do you need any help with settings?

User

I want to change the E-Mail notification setting for a group of users. Can I only change user by user?

Hi there

i’m afraid you can change it only user by user

I’m sorry

User

If I am notified with all my team results the team is all users in the same role?

Oh, in that case

you only need to go to your own settings

https://www.timecamp.com/app#/settings/users/me

and define which email notification you want to recieve

User

No, that was not my question: Can I see all users in one role or all users in one project if I get a team notification

oh i see

I’m afraid not

yes

Hi – can I answer any questions for you?

User

yes

sure, go ahead

User

what is the difference between timecamp and timecamp 3 ?

That’s entirely different product

User

mainly, I am attracted by timecamp by the possibility of syncing my todoists tasks

For now, on TimeCamp 3 has only a project module – it’s a beta version

so you can create the tasks, assign people to them

define due date

leave comments and so on

User

ok

User

same as Todoist then

That’s right

However we are planning to expand its functionality in the future

User

ok

User

I also imported my logs from Toggl

User

should I be able to see all the individual time entries I created in Toggl, right in Timecamp ?

User

ok got it

User

wow

User

powerful

🙂

User

Timecamp 3 is more aimed at teams, and not to freelancers, right ?

At the moment – yes

For freelancers you could check the remotecamp 🙂

it’s the third product of ours

User

URL ?

Yes- these are both quite fresh product of ours

But you could see how it works

User

what is the URL for remotecamp ?

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User

thanks

welcome

good luck!

Hi, I just want to use this really simply to track employees’ hours, with them logging (on phones ideally) and inputting their hours, is that possible? How should i det it up?

Hi – can I answer any questions for you?

User

Hi, I just want to use this really simply to track employees’ hours, with them logging (on phones ideally) and inputting their hours, is that possible? How should i det it up?

User

`*set

Sure 🙂

first you need to log in to the system- set up the account

Then invite the users: https://www.timecamp.com/kb/groups-and-users-management-basics/

Create projects and assign people to them https://www.timecamp.com/kb/projects-basics/

and simply start tracking the time

They can download mobile app- both on android and IOS – and start to log their time, via timesheet

thet are regular users

Hi – can I answer any questions for you?

User

thet are regular users

User

can I select the option you mean

regular users may have the time tracking admin role as well

if they have I would recommend to disable that

you can check in settings -> users tab -> then select the user

afterwards just assign users to projects they need to have access to

User

where can i check whether the user has time tracking admin role

you can check in settings -> users tab -> then select the user

in the menu you will find the mentioned option

User

in time tracking permissions I checked and confirm that we have ticked only should send timesheet for approval

User

the option time tracking adimnistrator is not ticked

User

and she can see all projects

User

the ones she is assigned to are in black and the others are in grey

ok, and can she see them when choosing a task in timesheet?

I will check that as well

no I checked but it’s not true

the regular user should see only the projects they are assigned to, please verify the project roles

in project tba

tab

Hello :)

Do you need any help with settings?

User

Hello 🙂

Hi there 🙂

User

Is it possible, when I export a time tracking report to excel to get the excel file with Company logo, date, pagenumber?

User

Or do I have to add it manually everytime?

I’m afraid it needs to be added manually

User

Okay thanks. But on the Invoices there are Logo? right 🙂

yes- you can set it up by going to settings->invoices

User

Great, thats fine then. Thank you!

You are welcome!

When adding a user, is there a way to globally assign all projects or do you have to add projects to that user individually?

Do you need any help with settings?

User

When adding a user, is there a way to globally assign all projects or do you have to add projects to that user individually?

You can assign all of them

while adding the users you have this checkbox, that says "assign to all projects"

Simply thick it

User

I thought I had checked that but when I look at the user I just added, it says that user has 0 projects. Can I go update his profile to assign him to all projects?

You would need to remove him and add him one more time

Does timecamp generate invoices

Do you need any help with settings?

User

Does timecamp generate invoices

Hi there

Yes it does

User

can you advise how to invoice?

User

that’s a feature we are looking for

First you need to enable the invoicing module

You can do it by going to settings-> addons

User

looks like it is already enabled

User

now what

Alright

then you enter your information

https://www.timecamp.com/kb/invoicing-basics/

like in the last step

And when you have tracked some time already you can create an invoice based on projects hours

or an empty one

like here:

https://www.timecamp.com/kb/creating-invoices-from-timesheets/

When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Do you need any help with settings?

User

When I add a new user, their cost rate defaults to the parent rate instead of the rate that is applied to the group I have added them to. Is there a way for their rate to default to the group rate instead of the parent rate?

Hi there

I’m afraid no

User

Okay, thanks. If I manually change their cost rate to the correct one, do the reports use the rate applied to them or the parent rate?

the one applied to them

but keep in mind that there are three places to apply billing rates

for users

projects

and users in projects

so if you set up a different one everywhere

they will go along with the importance hierarchy

User

I had planned to only set up cost rates by department (group) and have users defined within the groups that would have the same rate.

User

I did notice yesterday when setting up projects, those projects defaulted to the "Parent" cost rate. Will the user rates override the rates currently being applied to the projects because of the Parent?

User

Finally, do we have to set up a "Parent" or can groups be stand alone?

Parent group is always "the people"

or the name of the company

User

What is the order of ‘importance hierarchy’?

First "users in tasks"

Urest

a nd projects