Hey Justyna

Hi – can I answer any questions for you?

User

Hey Justyna

Hi

User

Yes, I have a question

User

Under unassigned computer activities I find an activity that I want to assign to a certain project

User

How do I do that?

Go to Timesheet tab

Click on (unassigned activities)

mark what would you like to assign and then click ‘Move activities’

User

This one: "move activities" is what I’m looking for

User

Where is that button?

oh I see that you have user privilages

so you won’t be able to do this

User

Ok…thanks anyway

please speak with an account owner to give you permission

User

ok

Can I help you in something more>?

User

that is all, thank you

Have a great day!

Hi

Hi – can I answer any questions for you?

Hi

User

HI

User

I am unable to delete a project I created

Do you have any error message?

User

No, I have the ‘no access’ sign when I hover mouse pointer over the project name

It means that you don’t have access to do it please contact with admin

User

What does the admin have to click on under settings to change this?

User

We are all new to this

you are only user

please contact with person who set you an invitation to TC

User

ok, thank you!

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Do you need any help with settings?

User

We have moved to a system that ties in with our payroll and other enterprise systems. Please advise how to cancel our subscription. Thanks.

Hi

May I ask why would you like to do it

User

We now have a new enterprise system that has the timekeeping piece included.

I understand

https://www.timecamp.com/kb/delete-account/

please visit

my desktop app will not allow me to designate tasks – it always says ‘no task’

Hi – can I answer any questions for you?

User

my desktop app will not allow me to designate tasks – it always says ‘no task’

User

when I try to change the task it says I need to change my settings in the menu to manual, but I can’t figure out how/way and I dont want it to always be in manual

Hi

let me check it

https://www.timecamp.com/app#/settings/addons/desktop_app

go there and change settings

User

which setting?

please right click on app widget

and change to manual mode

User

I’m sorry but I’m not seeing it

User

I searched the page and there isn’t any "manual" text

https://www.timecamp.com/en/tour-desktop/

please visit

User

ok

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Do you need any help with settings?

User

If a general user/ supervisor is owns a project in which an administrator level user is a part of – does the supervisor or general user get to see their timesheets, or computer time reports?

Hi

User

hi

there are couple of privileges

users have

https://www.timecamp.com/kb/groups-and-users-management-basics/

User

so the rights of supervisor are group dependant, not project dependant?

yes

User

so its best to put the admins in the highest level group & others in subgroup

I think that it will be the best

Is there a way to import time entries into TimeCamp from another time track app (i.e. via CSV)

Hi – can I answer any questions for you?

User

Is there a way to import time entries into TimeCamp from another time track app (i.e. via CSV)

yes you can do it

go to project tab to import CSV

files

User

can you steer me to an instruction sheet?

go to project tab

there wil be at the to ‘…’

click on that

and there will be the option

‘import CSV file’

User

let me take apeak…please hold

ok

User

thanks…i’ll take it from here…

Hi. Can you specify clients on tasks?

Hi – can I answer any questions for you?

User

Hi. Can you specify clients on tasks?

Hi

would you like to order tasks by clients?

User

We work for a lot of different clients and I need to specify a client for each task so I can create a report at the end of the month with time tracked on each client

so you can create a project name it like client name- f.ex XYZ

and then track time to it and generate reports

User

Ok – so I create a project with the client name, and under the project I create tasks?

yes you can do in this way

User

Ok. Second question. We use Trello and I need to automatically map client/project names, and task names to TimeCamp. Is this possible?

https://www.timecamp.com/kb/trello-integration/

to read more about this integration please visit

User

I already enabled the integration, but cant find information on how to achieve what i want

when sth is archived in integration it will be archived in TC

User

sth?

when f.example project is archived

Hi, clicking on Preferences of the Desktop app causes a small window to pop up ‘Password required’ "Please enter the admins password to access the preferences. However, I enterterd the password I use to login to time camp on both the android app and the web interface and it tells me it is the wrong password. Where can I find my admin password?

Hi – can I answer any questions for you?

User

Hi, clicking on Preferences of the Desktop app causes a small window to pop up ‘Password required’ "Please enter the admins password to access the preferences. However, I enterterd the password I use to login to time camp on both the android app and the web interface and it tells me it is the wrong password. Where can I find my admin password?

hi

Are you an account owner?

User

yes

so admin pass it is your password to login to TC

User

thx…just noticed caps lock was on…bye

Hi

Hi – can I answer any questions for you?

Hi

User

How do I delete my account?

Can I ask why would you like to do it

User

Wanted to test the trello integration, did not realize that it was a paid feature

User

just created the account 2 minutes ago

but you can try TC for 30 days for free

so you can test it

User

don’t really want to pay for a subscription later on

but there is no obligation to pay

User

I basically just want a timer in trello, this application was more than I thought it was from the power-up description in Trello

I understand

https://www.timecamp.com/kb/delete-account/

User

thanks 🙂

have a nice day

User

you too!

How it is possible to track and account all my time even I am away from my Desktop.The time should be tracked until I manually switch the task.

Do you have any question about integration?

User

How it is possible to track and account all my time even I am away from my Desktop.The time should be tracked until I manually switch the task.

Hi

everything depends on that in what way you track time

User

do you mean in which application?

How do you track time?

User

I track it with the desktop app

User

on Windows 10

so you can track in auto or manual mode https://www.timecamp.com/kb/manualautomatic-mode/

User

I use the manual mode

you can change

settings -> addons -> desktop app settings -> Stop tracking when computer is unused for:
[5:31 PM]
you can set it to 9999 min

User

ok, i will try it

User

thank you

Have a nice day!