Hi – can I answer an…

Sammy

Hi – can I answer any questions for you?

Elize

Hi, is it possible to split notes to display on more that one line ? Right now it all just becomes one very long description…….

Sammy

Hello

Elize

Hi

Sammy

I am afraid that’s the default way of notes.

Sammy

But I can forward your suggestion to my techs

Sammy

and it will probably be considered in up coming versions

Elize

Thanks. When you do a report, does it all display, or just a portion that fits into the field ?

Sammy

it should all display

Sammy

Please let us know if you notice it otherwise

Elize

Thx, will try it shortly

Sammy

Sure

Sammy

Will that be all for now ?

Elize

Can I restart a task ? Let’s say I spent 15 minutes earlier in the day, and now want to carry on, can I add onto that, or must I start a new task ?

Sammy

I assume you are using auto time tracking right ?

Elize

yes

Sammy

Please see this and make sure you are familiar with both methods https://www.timecamp.com/kb/manualautomatic-mode/

Sammy

Is there anything else I can assist you with?

Elize

Not now, thanks very much !

Sammy

You are welcome and have a great day

Elize

And u !

Sammy

Thanks 🙂

Do you need any help…

Sammy

Do you need any help with settings?

User

where do I change the rate of pay for services offered?

Sammy

Few moments please

Sammy

Please go to billing, then billing settings, there will be an option of billing rates, from there you can change the rates as per your requirement.

User

Thank you.

Sammy

You’re Welcome 🙂 Anything else for now?

User

No thank you.

Sammy

Thank you for reaching us 🙂 Good day!

Do you have any ques…

Sammy

Do you have any question about integration?

User

Is mobile and desktop app available for a free user?

Sammy

Yes, here is the link which guides you about how you can get the desktop app.

https://www.timecamp.com/kb/where-to-get-it/

User

because I’m on a free trial and I just want to know what the difference is. I only have myself for my business.

Sammy

our desktop app can be used to track your computer activities. Please take a moment to read these few lines https://www.timecamp.com/kb/desktop-application-2/

Sammy

Is there anything else I can help you with?

Do you have any ques…

Sammy

Do you have any question about integration?

User

How does Timecamp integrate with QBO payroll?

Sammy

Few moments please

Sammy

HERE YOU GO 🙂
https://www.timecamp.com/kb/quickbooks-integration/

Sammy

Will that be all for now ?

User

Is it similar with integration to Insightly?

Sammy

Process of integrating with Insightly is a little different.

Sammy

Should i guide you about that as well?

User

Will my bookkeeper be a paid user? She wont need to track time?

User

sure

Sammy

You can follow this link to learn about Insightly. https://www.timecamp.com/kb/insightly-integration/

Do you need any help…

Sammy

Do you need any help with settings?

User

Greetings! I just installed an add-in with Trello and it’s not functioning as expected.

User

Are you familiar with this usage of timecamp?

Sammy

Hi

Sammy

Was there any issue during the trello integration

User

No, I didn’t see any issue. And I am able to start logging time from while on trello.com

Sammy

Can you please double check by following this link https://www.timecamp.com/kb/trello-integration/

User

However, the tasks on my time camp timesheet don’t have any titles to them?

Sammy

Can you please double check by following this link https://www.timecamp.com/kb/trello-integration/

User

Sure.

Sammy

Great

User

Ah, that did fix it. Thank you.

Sammy

You are welcome and have a great evening

User

You do the same.

Sammy

thanks

Hi – can I answer an…

Hi – can I answer any questions for you?

User

hi Marta

User

Hi!

Hi Holly

How can i help you today?

User

when we talked, you told me that if I deleted a person from my subscription I would not lose their data.

User

I am trying to delete someone, but now I am getting this message.

User

This will remove user from current group. If this is his last group all time data will be removed as well!

User

Does this mean I WILL lose the data I was told that I would not lose? We have customer time in our software that I cannont lose.

Yes, you can delete a person without loosing his/her data

but not by deleting him/her

but disabling this person

if you want to keep data of course

User

I want to keep the data, but they no longer work for me so i need to give the seat to our new employee.

https://www.timecamp.com/kb/disabled-users/

User

Please explain how I do that

sure

it will work this way

User

great. Thank you

you are welcome!

Hi – can I answer an…

Hi – can I answer any questions for you?

User

Hello 🙂

User

I have a question.

Sure 🙂

User

I’ve a project/task, that I need to send to our customer, so that the customer can see how much time we have worked on the project and therefore how the customer need to pay

User

Whats the easiest way to do that?

User

how much*

You could generate a report by projects/ tasks

User

So a detailed overview of all time-registration on a certain project

User

How do I then make an invoice out of that

could be a report "by time entries detailed"

Then in filters you choose a time frame for "all time"

and you choose a certain project

User

I see

good luck!

User

Thank you!

Hi – can I answer an…

Hi – can I answer any questions for you?

User

Hello!

Hi there 🙂

User

is there a way to mark a Invoice as Billed?

User

And then freeze it so to speak, where emploeyers cant’ change it?

it can be marked as paid And about the entries there will be marked as invoiced

User

But can everybody then change it from Paid to Unpaid for instanceß

User

?*

No, not at all

It’s the matter of settings, who has an access to invoicing module

You can define it in profile settings

User

Okay, great!